Home Support is a Direct Support provided by a Direct Support Professional to improve and maintain a member's ability to live as independently as possible in his or her home.

Home Support is direct support to a member and includes primarily habilitative training and/or personal assistance (self-care, self management), development and personal well-being. Home Support may be provided as either a regularly scheduled "round the clock" service or as less intensive individual hours, or blocks of hours, of service.

Within the scope of Home Support, there may be incidental activities that require that the service be carried over into the community. An example is shopping for food, which may later be prepared in the home. This allowable as long as it does not duplicate Community Support.

Community Support is a Direct Support provided by a Direct Support Professional in order to increase or maintain a member's ability to successfully engage in inclusive social and community relationships and to maintain and develop skills that support health and well-being. This is primarily a habilitative service with a focus on community inclusion, personal development, and limited support in areas of daily living skills if necessary.

Work Support is a Direct Support provided by a Direct Support Professional or an Employment Specialist to improve a member's ability to independently maintain productivity and employment. This service is commonly provided after a period of stabilization and encompasses adherence to workplace policies and productivity.

Work Support is usually provided in a member's place of employment, but may be provided in a member's home in preparation for work if it does not duplicate services already reimbursed as Home Support.